We are committed to provide you with an excellent experience at Dilmah Online Shop. If you can’t find what you’re looking for in the FAQs, wish to comment on your experience, or just want a suggestion please do not hesitate to contact us either via the telephone number provided below between the office hours of 9 AM and 5 PM or by using the below contact form. We aim to answer all enquiries sent via the contact form within 24 hours, however please allow us a period of 48 hours to get back to you over weekends or busy periods.
Registered customers can enjoy the convenience of placing special orders to suite their specific needs and budget and receive a custom quote, especially when buying bulk. Please select “Special Orders” under Subject Topic below and fill the details and send us your requirements, we will contact you within 24 Hours.
111 Negombo Road
General line (auto answer)
+ 94 11 482 2000
Your call will be answered automatically and prompted for extension number. You may then wait for an operator to come on line or dial the required extension.
General fax (All Tea Companies)
+ 94 11 482 2001
If you wish to comment on your experience with a Dilmah Tea product or if you require any information, Please fill the following details